Re-invent ASP.NET Web Hosting Knowledge Base

DotNetNuke Installation Upgrade Options and Instructions

Administrator — Wed, 14 May 2008 07:18:34 GMT

Abstract:

DotNetNuke - DNN Installation Upgrade Options and Instructions

The information in this article applies to:

DotNetNuke - DNN
Upgrade Installation Options
DotNetNuke Upgrade Instructions

Re-invent will provide an upgrade of the DotNetNuke installation of your site upon request. The fee for this service is $15. We will create an up-to-the-second backup of your database and web site files prior to the upgrade. The installation can be restored in the event of an upgrade problem if Re-invent performs the upgrade or if the customer performs the upgrade. Re-invent maintains 2 weeks of database backups and web site data backups. To request Re-invent perform an upgrade please create a HelpDesk Ticket by logging in at https://www.re-invent.com/myreinventlogin.asp and request the upgrade with a statement approving the $15 fee.

Note: Re-invent will not perform an upgrade if the DNN Installation uses third party modules and / or skins and includes custom entries in the web.config file. Customers should check with their vendor that any third-party modules and skins are compatible with the version of DotNetNuke they will be upgrading too.

Customers are free to upgrade DotNetNuke themselves by following these instructions below. If the DNN installation uses third-party modules and / or skins that includes custom entries in the web.config file, the customer should consult with their vendor on the best way to perform an upgrade.

Upgrade Instructions:

1. Rename the web.config file old_web.config

2. Extract DotNetNuke upgrade package

Now you need to extract all files from the DotNetNuke upgrade package into your root DNN folder or sub-folder if DNN is installed to a sub-f

How can I get a parked domain set up?

Administrator — Thu, 01 May 2008 09:01:18 GMT

Abstract:

How can I get a parked domain set up?

The information in this article applies to:
Domain Name
Parked Domain
Domain Pointers
Add-On

The domain needs to be registered with Reinvent or another registrar, pointing to the Re-invent name servers. You can sign up the domain at http://www.reinventdomains.com.

If you are transferring the domain from another hosting company, we can help facilitate the transfer for you. Contact customer service by creating a customer support ticket at
https://www.re-invent.com/myreinventlogin.asp.

Just let us know the hosting account that you want the domain name pointed to and if you want domains you want pointed to your existing site. There is a $15 fee for domain pointers.

What email clients are supported?

Administrator — Fri, 07 Mar 2008 12:10:12 GMT

Abstract:

What E mail clients are supported?

This information in this article applies to:
Email
Email Clients

Any email client that reads mail using standard POP3 and/or IMAP mail protocol is supported. Any email client that sends mail using standard SMTP mail protocol is supported.

We recommend Microsoft Outlook, Microsoft Outlook Express, Netscape Messenger or Eudora. However, any program that uses the standard protocols above will work with your email accounts.

How will my customers know that my site is secure?

Administrator — Fri, 07 Mar 2008 09:16:44 GMT

Abstract:

How will my customers know that my site is secure?

The information in this article applies to:
SSL Certificates
Secure Sites

A "https://" prefix in the URL and a key or padlock icon in the browser's status bar indicate that a Web site is secure.

A SSL-encrypted session is generally commenced once a visitor signs in to a secure area of a Web site, such as the checkout or account-management area of an online store.

How do I generate a Certificate Signing Request (CSR)?

Administrator — Fri, 07 Mar 2008 09:15:12 GMT

Abstract:

How do I generate a Certificate Signing Request (CSR)?

The information in this article applies to:
SSL certificates
CSR (Certificate Signing Request)

Please note that if you are applying for a SSL Certificate for a domain that is hosted with us, then we will generate the CSR for you.

In order to purchase a SSL certificate, one must first generate and submit a Certificate Signing Request (CSR) to a Certification Authority (CA). The CSR is generated with the Web server software, which will also create your public/private key pair used for encrypting and decrypting secure transactions.

Re-invent charges a one-time set-up fee of $25 for the creation of the CSR and subsequent installation of the third party SSL Certificate.

What is a SSL Certificate?

Administrator — Fri, 07 Mar 2008 09:12:10 GMT

Abstract:

What is a SSL Certificate?

This article contains information related to:
SSL Certificates

A SSL Certificate is a digital certificate that authenticates the identity of a Web site to visiting browsers and encrypts information for the server via Secure Sockets Layer (SSL) technology. Encryption is the process of scrambling data into an undecipherable format — ciphertext — that can only be returned to a readable format with the proper decryption key.

A certificate serves as an electronic "passport" that establishes an online entity’s credentials when doing business on the Web. When an Internet user attempts to send confidential information to a Web server, the user’s browser will access the server’s digital certificate and establish a secure connection.

A SSL Certificate contains the following information:

The certificate holder’s name
The certificate’s serial number and expiration date
A copy of the certificate holder’s public key
The digital signature of the certificate-issuing authority

Before You Get Started With FTP

Administrator — Fri, 07 Mar 2008 09:10:13 GMT

Abstract:

Before You Get Started With FTP

FTP (File Transfer Protocol) is the process by which files are transferred from your local computer to the Web server.

Reinvent provides unlimited access via FTP, 24 hours a day.

You must be connected to the Internet before you can transfer files via FTP.

Some Web site creation programs, like FrontPage, incorporate FTP into their functions. If you do not use Web site management software, or if your Web site software does not include FTP (upload) capabilities, you will need to obtain an FTP program to upload your files.

Customers with Microsoft FrontPage extensions installed on their sites should only use the FrontPage publishing feature to transfer files. Using a regular FTP program to transfer files can corrupt the extensions, disable the functionality of the FrontPage Web, and require the site to be deleted in order to reinstall the extensions.

How long does it take to set up a new account ?

Administrator — Fri, 07 Mar 2008 08:51:38 GMT

Abstract:

How long does it take to set up a new hosting account ?

The information in this article applies to:
Pre-Sales
Hosting Account Activation

Web Hosting Accounts are activated within 1 - 6 hours on average during general business hours. Web Hosting accounts are activated 24 hours per day 7 days a week.

We do not offer "Instant" account activation. Due to the high amount of fraud on the Internet and illegal activity (i.e. SPAM, phishing sites, offshore banks, etc.), instant web hosting account activation is not offered. If we offered "instant activation" we would be opening the door to this type of activity on our servers until we caught them which is an environment we choose not to be associated with for the benefit of our own company and to our legitimate customers. This is a pitfall encountered at many other hosting providers that offer so-called instant account activations.

To assist us with fraud protection, Re-invent is a partner of MaxMind and utilizes minFraud service in its secure online ordering system. MaxMind's industry-leading minFraud service is aimed at helping merchants prevent fraud from online card not present transactions. Through its comprehensive fraud screening system, merchants can accurately detect and automatically flag attempted fraud from card not present transactions.

For these reasons we activate your account after a representative examines and approves the order. Thank you for your understanding. At anytime you can inquire on the status of an order by emailing our Sales Dept at sales@re-invent.com

How long does it take before my domain name is active?

Administrator — Fri, 07 Mar 2008 08:49:51 GMT

Abstract:

How long does it take before my domain name / hosting account is active?

The information in this article applies to:
Presales
Domain / Hosting Activation Time

Once we receive the order, it will generally be activated within 24 business hours. Once the account is activated we will email you your information so you can start uploading/publishing your site.

If this is a new domain registration, it can take 24-36 hours for the domain name to be propagated throughout the DNS servers around the world.

If you are transferring your domain from another host, once the Domain Name Server updated has been completed, it usually takes 24-72 hours before it is active on our servers. All internet providers must update their records (DNS tables) to reflect the site's new IP. This time period is called propagation.

One way to tell if your domain name is pointing to our servers is to PING the domain name from a command prompt (PING your_domain.com). If the result shows the IP we assigned you, then your domain is pointing to our servers.

What are e-mail accounts?

Administrator — Fri, 07 Mar 2008 08:46:53 GMT

Abstract:

What are e-mail accounts?

The information in this article applies to:
Email Accounts

E-mail Accounts or Aliases are the names people can send e-mail to. (i.e. sales@yourdomain, support@yourdomain, etc.)

Email users and aliases can be setup from with the SmarterMail WebMail Interface for your account.

Do you allow the sending of mass emailings even though they are opt-in?

Administrator — Fri, 07 Mar 2008 08:44:12 GMT

Abstract:

Do you allow the sending of mass emailings even though they are opt-in?

The information in this article applies to:
Email Mailings

We currently do not allow any mass emailings of any type on our SmarterMail Mail Servers. It degrades server performance, queues up email which causes delays in email delivery to other customers and we generally have to clean up the server files once a mass emailing is performed. For these reasons this is not supported and accounts who continually send out these emailings are subject to account suspension without refund.

We offer Email Marketing Packages here:

https://www.securepaynet.net/gdshop/blazers/cb_landing.asp?prog_id=reinvent&ci=1803

How many messages can I receive with my mail accounts?

Administrator — Fri, 07 Mar 2008 08:39:49 GMT

Abstract:

How many messages can I receive with my mail accounts?

This information is this article applies to:
Email
SmarterMail
Email Storage Space

There is no limit on the number of messages that can be received or sent with your mail accounts. However it is limited to the storage space alloted for your hosting plan. Please refer to this article for current storage limitation based on hosting plan:

http://kb.re-invent.com/Article.aspx?id=10281

What is the difference between POP3 and Forwarding?

Administrator — Fri, 07 Mar 2008 08:36:43 GMT

Abstract:

What is the difference between POP3 and Forwarding?

The information in this article applies to:
POP3 and Email Forwarding

POP3 (Post Office Protocol 3) is the most recent version of a standard protocol for receiving e-mail. POP3 is a client / server protocol in which e-mail is received and held for you by our mail server. Periodically, you (or your client e-mail software) check your mailbox on the server and download any mail using POP3. This standard protocol is built into most popular e-mail products, such as Eudora and Outlook Express.

POP3 is designed to delete mail on the server as soon as the user has downloaded it. You then configure your mail client (for example - Outlook, Netscape, Eudora) to download your mail directly from our mail server. When configuring for POP3, use your mail domain address for your mail server address, and the username and password we issued to you or the username and password of a valid emai user you setup.

Email Forwarding is when our mail server forwards e-mail to your local ISP or e-mail address instead of storing it for download via your email client. This is not recommended. Simply put if you forward email to a third party provider and some emai lyou forward is SPAM, the third party like Yahoo, Comcast, etc may start blocking your email as it may incorrectly consider your domain as a source of SPAM. Please keep this is mond if you decide to forward email to another service.

What is an Email Alias?

Administrator — Fri, 07 Mar 2008 08:31:22 GMT

Abstract:

What is an e-mail alias?

This information in this article applies to:
SmarterMail
Email

An e-mail alias is one or more additional names that direct mail to an e-mail address. For example, if your e-mail address is jsmith@yourdomain.com, you can create aliases john@yourdomain.com, johnsmith@yourdomain.com and john-smith@yourdomain.com to deliver mail to your jsmith@yourdomain.com mailbox.

I keep checking my mail, but nothing is coming through or keeps going to my old e-mail account.

Administrator — Fri, 07 Mar 2008 08:30:08 GMT

Abstract:

I keep checking my mail, but nothing is coming through or keeps going to my old e-mail account.

The information in this article applies to:
DNS Propagation
Email POP3 Access
Receiving Email

You cannot use our mail servers if you have forwarding enabled on your e-mail account and it is set to delete the email after it is forwarded. Make sure you do not have your user forwarding email to another account. Logon to the WebMail interface to change your account information if necessary.

You will not be able to receive e-mail on our servers or access your Web site by its domain name until your domain name transfers and propagates. Please note it may take up to 24-48 hours for DNS updates to fully propagate the Internet world-wide.

What are your email storage limits?

Administrator — Fri, 07 Mar 2008 08:27:47 GMT

Abstract:

What are your email storage limits?

The information in this article applies to:

Email Storage
Disk Quota
MAX Attachment Size

Currently email storage is determined by hosting plan. Here are the storage limited per hosting plan:

Email Storage

HE-25
375MB

HE-50
875MB

HE-100
1250 MB

HE-200
1875 MB

HE-350
2500 MB

Additional storage space is available for a per month fee. The MAX Incoming or Ourgoing Email is set at 10MB. The MAX Attachment size when using Web Base Messaging (webmail) is 10MB. The Administrator Contact on file is sent an email when a quota is reached. You would need to delete or download your email off of the server to get below the quota if you receive an alert. Disk Space usage information is viewable when you log in using web mail as the user you wish to check.

Your website disk space is separate from your email storage. We do not count email storage as part of your web site disk space. Limits are imposed so that the email service is not degraded for all our customers. For example, we scan all emails for viruses and SPAM. A large file can take up a lot of server resources to scan.

Setting up your Apple iPhone for Email

Administrator — Fri, 07 Mar 2008 08:10:50 GMT

Abstract:

Setting up your Apple iPhone for Email

The information in this article applies to:
Apple iPhone

Setting Up an Email Account on your iPhone

If this is the first email account you're setting up on your iPhone, tap Mail. Otherwise, from the Home screen, tap Settings.
On the Settings screen, tap Mail.
On the Mail screen, under Accounts, tap Add Account.
On the Add Account screen, tap Other.
Select POP and then enter your account information using your keypad.
Name
Enter your name.
Address
Enter your email address.
Description
Enter a description of this email address. The description displays in your email account list on your iPhone.
Enter your Incoming Mail Server information.
Host Name
Enter mail.yourdomainname.com
User Name
Enter your full email address as your user name.
Password
Enter your password for your email account.
Enter your Outgoing Mail Server (SMTP) information.

Host Name: Enter mail.yourdomainname.com; User Name; Enter your full email address as your user name.
Password Enter your password for your email account.

Note: The user name and password for your outgoing server is the same as the user name and password your entered for the incoming server.

If SSL mode is enabled, under Outgoing Mail Server (SMTP), tap Advanced.

How do I enable SMTP Authentication in my Email Client?

Administrator — Fri, 07 Mar 2008 05:16:05 GMT

Abstract:

How do I enable SMTP Authentication in my Email Client?

The information in this article applies to:
SMTP Authentication
Outgoing Mail Server
Email Clients

Summary
SMTP Authentication is necessary to prevent outside people from using our Mail servers to send SPAM or email in general. This setting will allow you to send email from your Email server with Re-invent. If this setting is not selected in your email client, you will not be able to send email. The process as you will see below in setting up SMTP Authentication is very straightforward.

Please note: If you are still unable to send email after setting SMTP Authentication, you may have to use your ISPs SMTP Mail Server to send email. Many ISP's block access to port 25 from third-party SMTP mail servers. You would need to contact your ISP provider for a SMTP Server to use if you do not know what it is.

For Microsoft Outlook 98, 2000, and Outlook Express

Establish a connection to the Internet with your ISP.
Open your version of Outlook.
Choose Tools -> Accounts (Outlook 98 users should select Tools -> Services).
Select the Mail tab.
Click on the name of your mail profile (e.g. mail.csagan.com).
Hit the Properties button. You will now be taken into the properties of your mail profile.
Choose the Servers tab.
Check the box next to the option entitled 'My server requires

How do I enable ASP.NET 3.5 on my Account?

Administrator — Thu, 06 Mar 2008 07:04:50 GMT

Abstract:

How do I enable ASP.NET 3.5 on my Account?

The information in this article applies to:
ASP.NET 3.5 Hosting

ASP.NET 3.5 Hosting is automically available if your account is setup for ASP.NET 2.0. ASP.NET 3.5 includes the .NET 3.5, .NET 3.0 and .NET 2.0 frameworks.

NOTE: If you account is setup for .NET 1.1, you'll need to contact Re-invent Support to have it switched to the .NET 2.0 framework.

ASP.NET 3.5 is a development platform used to create dynamic Web sites and Web applications. It supports numerous Web technologies, including Language Integrated Query (LINQ), Windows Presentation Foundation (WPF), Windows Workflow Foundation (WF), Windows Communication Foundation (WC) and Silverlight. Using ASP.NET 3.5, you can develop database-driven sites, manage users, data, and content, increase productivity and reliability, and improve scalability, security, and performance.

Microsoft® has released the Visual Web Developer 2008 Express Edition for creating ASP.NET 3.5 Web applications.

Visual Web Developer 2008 Express Edition is a lightweight, easy-to-use and easy-to-learn development tool focused exclusively on Web development.

For more information, see Microsoft's official Visual Web Developer 2008 Express Edition Web site.

Setting Up Your Email in Windows Vista Mail

Administrator — Thu, 06 Mar 2008 06:45:54 GMT

Abstract:

Setting Up Your Email in Windows Vista Mail

You can set up Windows Vista Mail to work with your email account.

To Set Up Your Email Account in Windows Vista Mail

In Microsoft Mail, from the Tools menu, select Accounts.
In the Internet Accounts window, click Add to add a new mail account.
On the Your Name page, in the Display Name field, enter your full name and then click Next.
On the Internet Email Address page, in the Email address field, enter your email address and then click Next.
On the Set up Email Servers page, enter your information as follows and then click Next.
Incoming email server type
Select POP3 from the drop down list.
Incoming mail (POP3 or IMAP) server
Type mail.yourdomainname.com
Outgoing email server (SMTP) name
Type mail.yourdomainname.com and select Outgoing server requires authentication.
On the Internet Mail Logon page, in the Email Username and Password fields, enter your email address and password for your email account, and then cli

Setting Up Email on Your BlackBerry

Administrator — Thu, 06 Mar 2008 06:38:01 GMT

Abstract:

Setting Up Email on Your BlackBerry

The information in this article applies to:
BlackBerry Email Client Setup

This article assumes you have already created an email user using the SmarterMail WebMail Control Panel.

To integrate a BlackBerry account with your email

From an Internet browser, log on to your BlackBerry account.
Click Set up BlackBerry Internet Email.
Under Services, click E-mail Accounts.
Click Set Up Account.
Enter your full email address (for example, name@coolexample.com), then enter and confirm your password. Click Next
- If the integration fails, you may receive the error "We were unable to configure this email account. Please tell us how you access your e-mail by selecting an option below." This indicates that the integration may have failed because you typed the wrong account information. If this is the case, repeat steps 1 to 4.
- If the integration is not complete because additional information is missing, proceed to the next steps to make certain all information is entered.
Click Next.
Under Internet Service Provider E-mail (POP/IMAP), select I use Microsoft Outlook or Outlook Express.
NOTE: You may also select "I can access my mailbox using a Web browser (Outlook Web Access)", or "I always use Microsoft Outlook to access my mailbox" under Microsoft Outlook/Exchange or "I can access my mailbox using a Web browser (iNotes)" or "I always use Lotus Notes to access my mailbox" under Lotus Notes/ Domino.
Click Next.
Click Submit.
Verify your email a

How do I setup MS Outlook 2007?

Administrator — Thu, 06 Mar 2008 06:31:14 GMT

Abstract:

How do I setup MS Outlook 2007?

The information in this article applies to:

Microsoft Outlook 2007

This article assumes you have already created an email user using the SmarterMail WebMail Control Panel

To Set Up Your Email Account in Microsoft Outlook 2007

Start Microsoft Outlook 2007. When the Startup Wizard displays, click Next.
NOTE: If the Startup Wizard doesn't automatically display, from the Tools menu, select Account Settings, and then click New. In the Add New E-mail Account dialog box, select Microsoft Exchange, POP3, IMAP, or HTTP, then click Next.
On the Account Configuration page, select Yes to indicate you want to configure an email account, and then click Next.
On the Auto Account Setup page, enter the following:
Your Name
Enter your first and last name.
E-mail Address
Enter your email address.
Password
Enter the password you created for your email account.
Retype Password
Enter your password again.
At the bottom of the page, select Manually configure server settings or additional server types, and then click Next.
On the Choose E-mail Service page, select Internet E-mail, and then click Next.

On the Internet E-mail Settings page, enter your email account information as follows:

Your Name

Enter your first and last name.

E-mail Address

Enter your email address.

Account Type

Select POP3.

Incoming mail server

Type mail.yourdomainname.com

What is Greylisting?

Administrator — Fri, 22 Feb 2008 09:55:36 GMT
Abstract:
What is Greylisting?
The information in this article applies to:

SmarterMail Enterprise V4
Greylisting Feature
Anti-Spam
Greylisting is a new tool in the fight against spam. What it does is temporarily block incoming mail from a sender. It returns the mail to the sender's mail server with a message saying try again later. The sending server must then retry sending the mail after the Block Period but before the Pass Period.

Greylisting is effective because spammers will not usually bother to attempt a second delivery, but legitimate e-mail servers will.

Greylisting is a very effective method of spam blocking that comes at a minimal price in terms of performance. Most of the actual processing that needs to be done for Greylisting takes place on the sender's server. It has been shown to block upwards of 95% of incoming spam simply because so many spammers don't use a standard mail server which will do automatic retries.

Greylisting is enabled by default on Re-invent SmarterMail Email Servers. Customers may choose to override this and turn off Greylisting, Turning off Greylisting will result in an increase in the amount of SPAM.

How do I enable SSL in DotNetNuke (DNN)?

Administrator — Tue, 12 Feb 2008 09:40:24 GMT
Abstract:
How do I enable SSL in DotNetNuke (DNN)?
The information in this article applies to:
Enabling SSL
DotNetNuke
Solution:

This information applies when you already have an SSL certificate installed to your site. If you do not have an SSL Certificate installed to your site you can contact
Re-invent Sales or Support for assistance in purchasing and installing an SSL Certificate to your site.
New SSL features in DotNetNuke allow you to quickly enable SSL on your portal.
1. Login as the Admin or host superuser account
2. Go into Admin > Site Settings > Advanced Settings > SSL Settings and check "SSL Enabled?"and click "Update".

ASP.NET AJAX 3.5 / 1.0 Information

Administrator — Wed, 23 Jan 2008 05:44:31 GMT
Abstract:
ASP.NET AJAX Information
The information in this article applies to:
ASP.NET 3.5
ASP.NET 2.0
ASP.NET AJAX 3.5
ASP.NET AJAX 1.0
Our ASP.NET hosting environment supports ASP.NET AJAX v3.5 and v1.0 and is an ideal place to launch your ASP.NET AJAX powered web applications.
Using ASP.NET AJAX, developers can quickly create pages with rich, responsive UI and more efficient client-server communication by simply adding a few server controls to their pages.
This new Web development technology from Microsoft integrates cross-browser client script libraries with the ASP.NET 2.0 development framework.
ASP.NET AJAX v3.5 and 1.0 is installed in the GAC (General Assembly Cache) on all Re-invent Web Servers.
Installed Versions of ASP.NET AJAX:
1.0 System.Web.Extensions 1.0.61025.0 Neutral 31bf3856ad364e35
1.0 System.Web.Extensions.Design 1.0.61025.0 Neutral 31bf3856ad364e35
3.5 http://www.yourwebsite.com/OpenSesame.aspx) . All it does is update your DB for you to change the LoginTabId back to what it was. Which should get you back to your login prompt.
Open Sesame Zip File: http://blogs.snapsis.com/ct.ashx?id=3078311e-6925-4c03-8243-d1b9c8a11906&url=http%3a%2f%2fblogs.snapsis.com%2fcontent%2fbinary%2fOpenSesame.zip
Credit: John Mitchell at http://blogs.snapsis.com/PermaLink,guid,3078311e-6925-4c03-8243-d1b9c8a11906.aspx

Do you offer telephone support?

Administrator — Mon, 21 Jan 2008 13:17:39 GMT
Abstract:
Do you offer telephone support?
This Article Applies to:
Presales
Sales
Customer/Technical Support
In order to maintain a cost-effective service cost we do not. Our comprehensive Knowledge Base at http://support.re-invent.com, our priority support ticketing system (HelpDesk) (https://www.re-invent.com/myreinventlogin.asp) and our EMail support system should be sufficient for most shared hosting type issues.

What support options do you offer?

Administrator — Mon, 21 Jan 2008 13:15:51 GMT
Abstract:
What support options do you offer?
This Article Applies to:
Presales / Sales
Technical Customer Support
Billing Support
Re-invent Technologies provides expert and professional customer / technical support using the following methods in order to maintain a cost-effective and competitive service cost in order to provide high quality service levels consistently:
How to Contact Us:

1. Submit via our HelpDesk (Customer Support Ticket) by logging in at https://www.re-invent.com/myreinventlogin.asp. Creating a priority customer support ticket from our Support Center provides us with a way to track issues and resolutions and provides an efficient way to provide technical and customer support..

2. Submit via Email to Support (support@re-invent.com) (Creates a trackable Support Ticket)
3. Billing Issues or Questions should be sent to billing@re-invent.com (Creates a trackable Support Ticket)
Sales / Presales
1. Sales Questions should be sent to sales@re-invent.com (Creates a trackable Sales Ticket)

Sample ASP.NET 2.0 Connection String to SQL Database

Administrator — Fri, 18 Jan 2008 15:11:33 GMT
Abstract:
Sample ASP.NET 2.0 Connection String to SQL Database
The information in this article applies to:
ASP.NET 2.0
ASP.NET 3.5
Connection String
SQL Database
This is a sample connection string to be used in a web.config file. Please substitute your own specific information:
<connectionStrings>

<add name="myConnectionString" connectionString="Data Source=mysqlserverhostname;Integrated Security=false;Initial Catalog=mydatabasename;User ID=myuser;Password=mypassword" providerName="System.Data.SqlClient"/>
<remove name="LocalSqlServer"/>
<add name="LocalSqlServer" connectionString="Data Source=mysqlserverhostname;Integrated Security=false;Initial Catalog=mydatabasename;User ID=myuser;Password=mypassword" providerName="System.Data.SqlClient" />

</connectionStrings>
If not using the ASP.NET 2.0 Membership Provider the connection string would just be:
<connectionStrings>

<add name="myConnectionString" connectionString="Data Source=mysqlserverhostname;Integrated Security=false;Initial Catalog=mydatabasename;User ID=myuser;Password=mypassword" providerName="System.Data.SqlClient"/>

</connectionStrings>

DotNetNuke (DNN) Redirects Back To The Temp / Alternate Domain or IP Address.

Administrator — Mon, 10 Sep 2007 13:00:56 GMT
Abstract:
DotNetNuke (DNN) Redirects Back To The Temp / Alternate Domain or IP Address
The information in this article applies to:
DotNetNuke (DNN)
Portal Alias Settings
If you have used the temp or alternate domain to setup and install DNN or if Re-invent has installed DNN to your site using the temp / alternate domain name or IP Address of your site and later have updated your domain name to resolve to our servers, you may discover that DNN will keep redirecting back to the alternate / temp domain or IP Address used for the installation. This happens because your real domain name has not yet been added as a Portal Alias in DotNetNuke.
To add a domain name to the Portal Alias Setting:
1) Login to DNN as "host" superuser.
2) Go to Admin> Site Settings.
3) Scroll to the bottom of "Site Settings" page until you see a section labeled "Portal Aliases".
4) Add the new portal alias matching your domain name. Typically you will want to add two portal aliases like this:
www.yourdomain.com & yourdomain.com.

You receive a Primary Filegroup is Full Error when visiting your site or running an SQL Query.

Administrator — Fri, 31 Aug 2007 19:25:16 GMT
Abstract:
You receive a Primary FileGroup is Full Error when visiting your site or running an SQL Query.
The Information contained in this article applies to:
SQL 2000
SQL 2005
Database Space
You receive the following error:

Could not allocate space of object 'xxxxxx' in database 'xxxxxx' because PRIMARY filegroup is Full. Create disk space by deleting unneeded files, dropping objects in the filegroup,......
This is caused by the database growing to the limits set by your hosting plan. The SQL 2005 Database has a limit of 175MB and SQL 2000 has a limit of 250MB. These allocations are shared between your Database Data and Log File.
This error may indicate you require additional disk space if you cannot free any space and shrinking the database does not work. All databases are set to "Auto Shrink".
For current SQL database addon pricing please visit http://www.re-invent.com/addons.aspx. To order additional disk space please login to our Customer Portal.

How can I access my hosting space before I update my Domain Name DNS?

Administrator — Fri, 31 Aug 2007 08:37:34 GMT
Abstract:
How can I access my hosting space before I update my Domain Name DNS?
The Information in the article applies to:
FTP Access before Domain Update
Accessing Account before Domain Transfer
All accounts are activated with an alternate domain name you can use to access various aspects of the account, for example, FTP Access. This alternate domain name is issued in the Welcome Email we send when the acount is activated.
For setting up email accounts and configuring email before your domain name is updated we also issue the IP Address of the webmail server you are setup. This information appears in the Welcome Email.

Do you support CGI or PERL Scripts?

Administrator — Fri, 31 Aug 2007 07:57:15 GMT
Abstract:
Do you support CGI or PERL Scripts?
The information contained in this article applies to:
CGI
Perl
.cgi
.pl
Formmail
Scripts
We do not. Re-invent's main business focus is to provide the best possible ASP.NET Hosting on the Microsoft Windows operating system.

Error: Edit Text/HTML is currently unavailable.

Administrator — Tue, 28 Aug 2007 09:02:12 GMT
Abstract:
Error: Edit Text/HTML is currently unavailable.
Unhandled error loading module.
The information in this article applies to:
DotNetNuke v4.3.x
ASP.NET 2.0 Framework Security Update
Summary:
You receive this error message when trying edit text in Text/HTML modules or modifying the Text/HTML module itself:
DotNetNuke.Services.Exceptions.ModuleLoadException: Unhandled Error Adding Module to ContentPane ---> DotNetNuke.Services.Exceptions.ModuleLoadException: Error: Edit Text/HTML is currently unavailable. ---> System.Exception: The Runat attribute must have the value Server.
Cause:
This is a result of a recent ASP.NET 2.0 Framework Security Patch issued by Microsoft.

Solution:
The problem file is named "texteditor.ascx" and is located at /controls/texteditor.ascx in your web site. The problem is the quotation marks on line 9. They appear to be "curly" or "slanted" and appear as a bolder font than standard double quotes when viewed in Windows Notepad. Here is an example:

<td id=”celTextEditor” Runat=”server”>

These quote marks should appear as this:

<td id="celTextEditor" Runat="server">

The odd shaped quotations just need to be changed to standard double quotes and save the file.

With ASP.NET 2.0, how do I prevent users from accessing a certain folder?

Administrator — Tue, 21 Aug 2007 12:49:58 GMT
Abstract:
With ASP.NET 2.0, how do I prevent users from accessing a certain folder?
The information in this article applies to:

ASP.NET 2.0 Membership Provider
Deny Access to folder
Web.config file
In the below example in the applications web.config file we are limiting access to the /Admin folder to only those members that are assigned to the "Administrators" Role:
<location path="Admin">
<system.web>
<authorization>
<allow roles="Administrators"/>
<deny users="*"/>
</authorization>
</system.web>
</location>

What is the ScrewTurn Wiki Application?

Administrator — Tue, 21 Aug 2007 11:20:09 GMT
Abstract:
What is the ScrewTurn Wiki Application?

The Information in this article applies to:

ASP.NET 2.0 Application
ScrewTurn Wiki

ScrewTurn Wiki is a fast, powerful and simple ASP.NET wiki engine, installs in a matter of minutes and it's available in different packages, fitting every need. It's even free and opensource. Wikipedia defines a Wiki as " a collaborative website which can be directly edited by anyone with access to it."

ScrewTurn Wiki is released under the GNU General Public License (v2 only); this means that you can use this software for free. You can also copy, distribute and modify it as long as you release it under the same GNU General Public License.

Re-invent offers FREE PROFESSIONAL INSTALLATION of ScrewTurn Wiki. Request the installation by logging into the Re-invent Customer Portal and creating a HelpDesk Ticket.

What is The BeerHouse ASP.NET 2.0 Starter Kit?

Administrator — Tue, 21 Aug 2007 09:51:34 GMT
Abstract:
What is The BeerHouse ASP.NET 2.0 Starter Kit?
The Information in this article applies to:

ASP.NET 2.0 Starter Kits
TheBeerHouse Starter Kit
TheBeerHouse Starter Kit is a website developed with pure ASP.NET 2.0 which includes a number of features and modules that you expect from a typical CMS / e-commerce website such as:
Layout with user-selectable themes.
Membership system with registration, login, profile setup and complete administration.
Content management system for publishing and syndicating articles and photos, with support for categories, comments, rating and profile-based personalization.
Opinion polls with support for multiple active polls and archived polls.
Mailing lists with support for HTML and plain-text newsletters, background transmission and real-time AJAX-based feedback.
Forums with support for multiple categories, custom pagination, avatars, signatures, moderation, and complete administration.
E-commerce store with support for real-time credit card processing, with support for multiple categories, percentage discounts, zoomable pictures, ratings, availability display and more.
Homepage personalization with webparts.
Localization.
Re-invent offers FREE PROFESSIONAL INSTALLATION of The BeerHouse ASP.NET 2.0 Starter Kit. Request the installation by logging into the Re-invent Customer Portal and creating a HelpDes

What is the BlogEngine.NET Starter Kit?

Administrator — Tue, 21 Aug 2007 09:47:30 GMT
Abstract:
What is the BlogEngine.NET Starter Kit?

The Information in this article applies to:

ASP.NET 2.0 Starter Kit
BlogEngine.NET
BlogEngine.NET is a full-featured blogging platform that is a breeze to set up, customize, and use. BlogEngine.NET works with your choice of data source; you may use SQL Server, or you may take the plug’n’play approach using XML files.
Re-invent offers FREE PROFESSIONAL INSTALLATION of BlogEngine.NET ASP.NET 2.0 Starter Kit. Request the installation by logging into the Re-invent Customer Portal and creating a HelpDesk Ticket.

How to send email using System.Net.Mail

Administrator — Mon, 20 Aug 2007 14:49:45 GMT
Abstract:
How to send email using System.Net.Mail
The information in this article applies to:
System.Net.Mail
ASP.NET 2.0
Web Application Email
.NET 2.0 includes much richer Email API support within the System.Net.Mail code namespace. Here is a simple snippet of how to send an email message from “sender@foo.bar.com” to multiple email recipients (note that the To a CC properties are collections and so can handle multiple address targets):

MailMessage message = new MailMessage();
message.From = new MailAddress("sender@foo.bar.com");

message.To.Add(new MailAddress("recipient1

How do I install Community Server?

Administrator — Tue, 14 Aug 2007 11:59:34 GMT
Abstract:
How do I install Community Server to my site?
The information in this article applies to:

Community Server 2007 Express
Community Server 2.1
Installation Instructions

Re-invent offers free installation of Community Server 2007 Express and Community Server 2.1. To request the free installation please submit a Customer Support Helpdesk ticket and let the support dept know whether to install it to a sub-folder or to your root folder.
Installation Instructions:
Customers are free to install the Community Server if they prefer to their site. Here are the instructions:
1. Extract / Upload the Community Server to your site. The application files are located in the /web folder. Upload these files to your site root if installing to your root.
2. Edit the default.aspx file in the /Installer directory. Go into the /Installer directory and open up the default.aspx page in a text editor like Notepad and scroll down to Line 19 and change that line to true rather than false and save the file back to the server.
3. Next you would go to your browser and using your issued temp /alternate domain name or your actual domain name if it is resolving to us you would go to www.yourdomain.com/Installer if you are installing to your root folder and follow the step-by-step instructions below to the Install CS 2007 to your site. Once it is completed you should be able to navigate to your new Site.
Web Installer Wizard:

How do I install DotNetNuke v4.x on my Site?

Administrator — Fri, 10 Aug 2007 07:16:33 GMT
Abstract: How do I install DotNetNuke (DNN) v4.x on your server?

The information in this article applies to:
DotNetNuke Portal v4.x
ASP.NET 2.0 Version
DotNetNuke Hosting
DNN Hosting
Please NOTE: This article does not apply to version 4.4.x to v4.5.x
For Version 4.4.x to v4.5.x Refer to Article KB10391

SUMMARY
Below is a step by step installation procedure to install DotNetNuke (DNN) portal version 4.x on our servers. Re-invent does offer DotNetNuke (DNN) as a free install for our customers. Re-invent Customers can submit a request for us to install DotNetNuke 4.x to your site from our Customer Portal. Please specify whether it is being installed to your root or to a sub-folder of your site.
We currently officially support the DotNetNuke Portal software and has been successfully deployed by many of our web hosting customers. DotNetNuke 4.0 requires SQL 2000 or SQL 2005. SQL 2000 is an optional add-on which you may set-up from our Customer Portal if you currently do not have an SQL Database. SQL 2005 is a FREE Addon to all hosting plans. (limited time offer - on new accounts)

How do I install DotNetNuke (DNN) v4.5.x on my Site?

Administrator — Fri, 10 Aug 2007 07:15:06 GMT
Abstract: How do I install DotNetNuke (DNN) v4.5.x on my Site?

The information in this article applies to:
DotNetNuke v 4.5.x
ASP.NET 2.0
DotNetNuke Hosting
DNN Hosting

SUMMARY
Below is a step by step installation procedure to install DotNetNuke (DNN) portal version 4.5.x on our servers. Re-invent does offer DotNetNuke (DNN) as a free install for our customers. Re-invent Customers can submit a request for us to install DotNetNuke 4.5.x to your site from our Customer Portal. Please specify whether it is being installed to your root or to a sub-folder of your site.
We currently officially support the DotNetNuke Portal software and has been successfully deployed by many of our web hosting customers. DotNetNuke 4.5.x requires SQL 2000 or SQL 2005. SQL 2000 is an optional add-on which you may set-up from our Customer Portal if you currently do not have an SQL Database. SQL 2005 is a FREE Addon to all hosting plans. (limited time offer - on new accounts)

Installation Instructions

A) Getti

How do I login to my SmarterMail Account?

Administrator — Tue, 07 Aug 2007 14:19:58 GMT
Abstract:
How do I login to my SmarterMail Account?
The information in this article applies to:
SmarterMail
Logging In
Browse to your issued SmarterMail server's web site (i.e. webmail.mydomain.com).
To login to SmarterMail, type in your full email address and password on the login screen. If everything matches up, you will be presented with the welcome page and a view of all folders in your mailbox. Alias names cannot be used to log in.
One thing to notice on the Login page is the "Remember Me" checkbox. By checking this box SmarterMail encrypts your login and password, then you can close the browser window and not have to re-log in when you return. This function works as long as you do not "log out" of SmarterMail prior to closing your browser window. If you do log out, you will have to log back in upon your return, regardless of whether the "Remember Me" box was checked or not. You will need cookies enabled on your browser for this feature to work.
Welcome to SmarterMail
The first time you log in to SmarterMail, you will be presented with several options. These options can be modified at any time through the My Settings page once you are logged in, but are required to be set in order to provide you with a better email experience.
Time Zone - Setting your time zone will make it so that all ema

How do I add an Email User (SmarterMail)

Administrator — Tue, 07 Aug 2007 14:12:00 GMT
Abstract:
How do I add an Email User (SmarterMail)?

The information in this article applies to:
Adding Email User
SmarterMail Server

Adding a User Account
First, login as the admin email user for your account at:
http://webmail.yourdomain.com
To begin adding a user account, click on Add User from the Email Users page. When you do so, you will be presented with a page that contains the items below, separated into tabs for easy editing. When the items are set to the values you want, click on the Save button to finish adding the user.
Note: Many of these values, especially those in Display Settings and Compose Settings, can be left at the defaults when adding a new user account, as they are better set by the user. They are included in the Add User page so you may edit them if you wish, however.
Mailbox
Username - The email address (e.g. "user" in user@domain.com).
Password - Enter a password for the email account.
Confirm Password - In order to ensure you typed the new password correctly, enter it again in this space.
Display Name - Enter the name of the person using the email account.
Reply-to address - Enter an alternate reply address you wish to use. This will be the default reply to address for mail sent from this account.
Time Zone - Choose the time zone that you wish to use in SmarterMail. Daylight Saving

Hosting a Windows Communication Foundation (WCF .NET 3.0) Web Service

Administrator — Tue, 07 Aug 2007 12:41:42 GMT
Abstract:
Hosting a Windows Communication Foundation (WCF .NET 3.0) Web Service
The information in this article applies to:
Windows Communication Foundation (WCF)
.NET 3.0 Framework
Overview

The Windows Communication Foundation (WCF) in .NET 3.0 is Microsoft's unified framework for building secure, reliable, transacted, and interoperable distributed applications.
This article describes in detail how to deploy an ASP.NET-hosted WCF service in a shared hosting environment.
The most common error a WCF user will see after deploying their web service is the following exception:

You receive an error message when uploading a file to DotNetNuke using the File Manager that the file extension is not allowed.

Administrator — Thu, 02 Aug 2007 06:09:45 GMT
Abstract:
You receive an error message when uploading a file to DotNetNuke using the File Manager that the file extension is not allowed.
The information in this article applies to:
DotNetNuke (DNN)
File Manager
Uploading Files

1. Login to your site as the host superuser.

1. Got to the Host Menu and Select "Host Settings".

2. Scroll Down to "Advanced Settings" and click the plus sign to open the menu.

3. Go to "Other Settings" and click the plus sign to open that menu

4. Find the File Upload Extensions and add your required file extension to the list.

This is a default security setting of DNN and certain extensions would need to be added to the list if you want to upload them.

How do I get SQL Server Management Studio Express?

Administrator — Sun, 22 Jul 2007 20:23:17 GMT
Abstract:
How do I get SQL Server Management Studio Express?
The information in this article applies to:

SQL 2005 Database Management
SQL Server Management Studio Express

Overview:
Microsoft SQL Server Management Studio Express (SSMSE) is a free, easy-to-use graphical management tool for managing SQL Server 2005 Express Edition and SQL Server 2005 Express Edition with Advanced Services. SSMSE can also manage instances of the SQL Server Database Engine created by any edition of SQL Server 2005.

Solution:
It can be downloaded at:
http://www.microsoft.com/downloads/details.aspx?FamilyId=C243A5AE-4BD1-4E3D-94B8-5A0F62BF7796&displaylang=en

When I go to my SiteLog, I get the message "Your Hosting Provider Has Disabled the Site Log History Feature For Your Portal."

Administrator — Fri, 13 Jul 2007 06:44:29 GMT
Abstract:
When I go to my SiteLog, I get the message "Your Hosting Provider Has Disabled the Site Log History Feature For Your Portal."
The information in this article applies to:
DotNetNuke
Site Log History

This is due to the default setting of DotNetNuke. The setting for "site log history" value in the Host Settings is set to 0. This value would need to be set to a number of days to keep for the site log history. For Example 30.
For Version 4.4 and earlier:
Login as the host superuser account and then goto Host > Portals. Edit the portal and under Advanced Setting > Host Settings enter the amount in days next to Site Log History that you want to log the portals history for.
For For 4.5.x and up:
Login as the host superuser. Go to Host Menu > Host Settings >> Advanced Settings >>> Other Settings and scroll to see "Site Log History (Days)" Make sure a number other than 0 is entered.

Your Receive the Error: "SecurityException: That assembly does not allow partially trusted callers."

Administrator — Thu, 21 Jun 2007 12:39:49 GMT
Abstract:
When deploying ASP.NET 2.0 Web applications
to a shared hosting environmment you may run
into the following error:SecurityException: That assembly does not
allow partially trusted callers.The information in this article applies to:
ASP.NET 2.0 Applications
Modified Full Trust Policy
Your application is unable to call strong named assemblies that are notannotated with AllowPartiallyTrustedCallersAttribute (APTCA). WithoutAPTCA, strong named assemblies issue a demand for full trust, which willfail when the demand reaches your partial-trust Web application.
With Re-invent, ASP.NET 2.0 applications are configured to run in a customtrust level based on a modified version of Full Trust.To solve this issue mark your assemblies with the attributeAllowPartiallyTrustedCallersAttribute, the attribute should be declaredat the assembly level (usually declared at Assemblyinfo.cs orAssemblyinfo.vb).An example of the declaration in C# is :[assembly:AllowPartiallyTrustedCallers]and in Visual Basic is :<assembly:AllowPartiallyTrustedCallers>

How to set-up a DotNetNuke Parent Portal

Administrator — Fri, 08 Jun 2007 05:23:32 GMT
Abstract:
How to set-up a new DotNetNuke Parent Portal
The information in this article applies to:
DotNetNuke
Parent Portal Setup
To setup a second parent portal using a unique domain name, you must have a working DNN installation and at least one hosted domain activated. For example, your main domain name is "yourmaindomain.com" as your hosted domain and "mynewportal.com" will be the new domain that we want to use as a portal alias for our new parent portal.
1) Login as super admin "host" user.
2) Create your new portal in the Host > Portals section or modify existing portal to include your new domain as a portal alias. We recommend including both the www.mynewportal.com and mynewportal.com as portal alias.
3) If DNS is resolving correctly and your domain name has been added to the IIS host headers for your hosting account you should be able to browse your portal using new domain name.

Re-invent ASP.NET Web Hosting Knowledge Base

DotNetNuke Installation Upgrade Options and Instructions

How can I get a parked domain set up?

What email clients are supported?

How will my customers know that my site is secure?

How do I generate a Certificate Signing Request (CSR)?

What is a SSL Certificate?

Before You Get Started With FTP

How long does it take to set up a new account ?

How long does it take before my domain name is active?

What are e-mail accounts?

Do you allow the sending of mass emailings even though they are opt-in?

How many messages can I receive with my mail accounts?

What is the difference between POP3 and Forwarding?

What is an Email Alias?

I keep checking my mail, but nothing is coming through or keeps going to my old e-mail account.

What are your email storage limits?

Setting up your Apple iPhone for Email

How do I enable SMTP Authentication in my Email Client?

How do I enable ASP.NET 3.5 on my Account?

Setting Up Your Email in Windows Vista Mail

Setting Up Your Email in Windows Vista Mail

To Set Up Your Email Account in Windows Vista Mail

Setting Up Email on Your BlackBerry

Setting Up Email on Your BlackBerry

To integrate a BlackBerry account with your email

How do I setup MS Outlook 2007?

How do I setup MS Outlook 2007?

This article assumes you have already created an email user using the SmarterMail WebMail Control PanelTo Set Up Your Email Account in Microsoft Outlook 2007

What is Greylisting?

How do I enable SSL in DotNetNuke (DNN)?

ASP.NET AJAX 3.5 / 1.0 Information

Do you offer telephone support?

What support options do you offer?

Sample ASP.NET 2.0 Connection String to SQL Database

DotNetNuke (DNN) Redirects Back To The Temp / Alternate Domain or IP Address.

You receive a Primary Filegroup is Full Error when visiting your site or running an SQL Query.

How can I access my hosting space before I update my Domain Name DNS?

Do you support CGI or PERL Scripts?

Error: Edit Text/HTML is currently unavailable.

With ASP.NET 2.0, how do I prevent users from accessing a certain folder?

What is the ScrewTurn Wiki Application?

What is The BeerHouse ASP.NET 2.0 Starter Kit?

What is the BlogEngine.NET Starter Kit?

How to send email using System.Net.Mail

How to send email using System.Net.Mail

How do I install Community Server?

How do I install DotNetNuke v4.x on my Site?

How do I install DotNetNuke (DNN) v4.5.x on my Site?

How do I login to my SmarterMail Account?

Welcome to SmarterMail

How do I add an Email User (SmarterMail)

Mailbox

Hosting a Windows Communication Foundation (WCF .NET 3.0) Web Service

You receive an error message when uploading a file to DotNetNuke using the File Manager that the file extension is not allowed.

How do I get SQL Server Management Studio Express?

When I go to my SiteLog, I get the message "Your Hosting Provider Has Disabled the Site Log History Feature For Your Portal."

Your Receive the Error: "SecurityException: That assembly does not allow partially trusted callers."

How to set-up a DotNetNuke Parent Portal

This article assumes you have already created an email user using the SmarterMail WebMail Control Panel

To Set Up Your Email Account in Microsoft Outlook 2007